Mamsha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our consultation platform.
2. Information We Collect
We collect the following types of information:
Account Information: Name, email address, phone number, and profile photo when you register.
Payment Information: Payment details processed through our secure payment providers.
Consultation Data: Booking details, messages, and video call metadata.
Device Information: Device type, operating system, and app version.
3. Camera and Microphone Access
Mamsha requests access to your device's camera and microphone solely for video consultation features. We do not:
Record or store video calls without your explicit consent
Access camera/microphone when not in an active consultation
Share video/audio data with third parties
4. How We Use Your Information
We use your information to:
Provide and improve our consultation services
Process payments and manage bookings
Facilitate communication between customers and consultants
Send service-related notifications
Ensure platform security and prevent fraud
5. Data Sharing
We share your information only with:
Consultants you book appointments with (relevant booking details only)
Payment processors for transaction handling
Service providers who assist our operations (under strict confidentiality)
6. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security assessments to protect your data.
7. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your account and data
Opt-out of marketing communications
Withdraw camera/microphone permissions at any time via device settings
8. Contact Us
For privacy-related questions or concerns, contact us at:
Email: noreply@mamsha.app
Website: https://mamsha.app
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.